Privacy Policy | Kraford

Introduction

Welcome to Kraford’s Privacy Policy. Kraford Ltd, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, is committed to protecting your personal information. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect personal information that you provide to us directly, such as when you create an account, place an order, or contact us. This may include:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information:Transaction history.
  • Account Information: Username, password, and account preferences.
  • Technical Information: IP address, browser type, and device information collected through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including managing payments and delivering products.
  • To communicate with you about your account, orders, and customer service inquiries.
  • To improve our website, services, and customer experience through analysis and feedback.
  • To send you promotional materials, updates, and newsletters if you have opted-in to receive them.
  • To comply with legal obligations and protect the rights and safety of our users and the Company.

Sharing Your Information

We may share your personal information in the following circumstances:

  • With third-party service providers who assist us in operating our website, processing payments, and delivering products.
  • With our affiliates, partners, and contractors for the purposes described in this policy.
  • In response to legal obligations, legal processes, or requests from law enforcement authorities.
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and analyze website usage. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information.
  • The right to withdraw consent for processing your data, where applicable.
  • The right to object to or restrict the processing of your data.
  • The right to data portability, allowing you to obtain and reuse your data across different services.

To exercise these rights, please contact us at support@kraford.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@kraford.com.